Pureblu helps map the job allocation, availability of the technicians and the calls being managed by the technician. Pureblu helps plan the technician schedule and provides a dashboard to manage customer complaints, preventive services and the machines that come to the service center for repairs.
The Annual Maintenance Contract (AMC) is the lifeline for any air conditioning services business. Pureblu helps manage customer records and the history of the machine. Pureblu helps you plan preventative services based on geolocation thereby ensuring that technicians can handle more calls in a day and ensure better productivity per technician per day.
Every complaint from a customer is registered thru a simple three step process and the complaint is sent to the technician based on their skill level via the technician app. The complaints are auto allocated by the system based on the earliest possible time the technician can reach the customer site.
Pureblu helps manage retrofit/repair quotes and help increase revenue on sale of spare parts and services . Pureblu helps keep track of the various quotations that is sent to customers and help set reminders to follow up and increase service revenue.
Pureblu generates reports which helps to identify technician productivity, admin productivity, equiment history and ageing which helps increase sales through timely replacements of airconditioning equipment.
There are many more features available and we are frequently adding new features as well.
With Smart AMCs you get a FREE IoT energy device to measure your daily energy consumption and we also provide pan-India coverage for all your ACs. The video below has more information about Smart AMCs.
Below is an example of the daily energy report generated from the Smart AMC IoT energy device.